Sui Sang Hong Ltd. | Sole Distributor of Quality Cast Iron Cookware and Household

Cast Iron

Terms and Conditions

Welcome to Sui Sang Hong (International) Trading Company Limited and other online services and websites operated by us, including www.suisanghong.com.hk (the “websites”). Sui Sang Hong (International) Trading Company Limited(doing business as “SSH”), provides websites features and other services to you when you visit or shop at websites, use suisanghong.com.hk Services provided by SSH in connection with suisanghong.com.hk (collectively, “websites’ Services”). suisanghong.com.hk provides the websites’ Services subject to the following conditions.

Your use of these websites is governed by these conditions of use. Please read them carefully. Your use of websites’ Services constitutes your agreement to follow these rules and to be bound by them. SSH reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review these terms and conditions each time you use these websites.

Please review this Privacy Policy, which also governs your use of the websites’ services, to understand SSH’s practices. 

Communications. When you use websites’ Services or send an email to SSH, you are communicating with SSH electronically and therefore consent to receive communications from SSH electronically. SSH will communicate with you by email or by posting notices on the SSH’s websites, or through other SSH’s Services. You agree that all agreements, notices, disclosures, and other communications that SSH provides to you electronically satisfy any legal requirement that such communications be in writing.

 

Copyrights and trademarks. All content included in or made available through websites’ Services—such as text, design, graphics, logos, photographs and images, video, button icons, audio clips, and digital downloads—is the property of SSH  or its content suppliers, and is protected by international copyright laws. The compilation of all content included in or made available through any websites’ Service is the exclusive property of SSH and protected by international copyright laws. Graphics, logos, page headers, button icons, scripts, and service names included in or made available through websites’ Services are trademarks or trade dress of SSH, in Hong Kong.

suisanghong.com.hk’s trademarks and trade dress may not be used in connection with any product or service that is not provided by SSH, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SSH and products of suisanghong.com.hk. All other trademarks not owned by SSH that appear in the websites’ Services are the property of their respective owners, who may or may not be connected to, or sponsored by owners.

  • Applicable Law. Any dispute or claim relating in any way to your use of websites’ Services, or to any products or services sold or distributed by SSH or through websites Services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
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License and access. Subject to your compliance with these Conditions of Use and your payment of any applicable fees, websites or their content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of websites’ Services. This license does not include any resale or commercial use of websites’ Services or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of websites’ Services or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use are reserved and retained by SSH or its licensors, suppliers, publishers, rightsholders, or other content providers. websites’ Services, or any part of websites’ Services, may NOT be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent to SSH. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, videos, text, page layout, or form) of suisanghong.com.hk without express written consent. You may not use any meta tags or any other “hidden text” utilizing suisanghong.com.hk’s name or trademarks without the express written consent of SSH. You may not misuse websites’ Services. You may use websites’ Services only as permitted by law. The licenses granted by SSH will terminate if you do not comply with these Conditions of Use.

 

Account. If you use websites’ Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under the age of majority in your province or country of residence, you may use the websites’ Services only with the involvement of a parent or guardian. SSH reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

 

 

Communications and other content.

Visitors may submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. 

If you do submit material, and unless SSH indicates otherwise, you grant SSH a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, produce, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, communicate to the public by telecommunications and display such content throughout the world in any media. You grant SSH the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify SSH for all claims resulting from content you supply. 

Risk of loss. Risk of loss and title for items purchased from suisanghong.com.hk pass to you upon our delivery to the carrier.

 

Availability. SSH reserves the right without prior notice to discontinue or change specifications on products and services offered on these websites without incurring any obligations. SSH cannot guarantee product availability for all products at all times. Estimated back-in-stock dates are not guaranteed nor confirmed. Customer purchases and orders are fulfilled on a first-come, first-serve basis.

 

International Service Assessment Fees (ISA). In very specific cases, some customers may be charged an international service assessment fee, otherwise known as a cross-border fee. This fee is, on some occasions, unbeknownst to  SSH, charged by the customer’s own credit card issuer and not by SSH. This fee is entirely beyond SSH’s control and is not charged to all customers. For this reason, SSH is unable to determine in advance whether it will be charged and what the amount may be. Duly note that SSH only processes and collects the invoiced amount. In the event of a purchase refund, only the purchase amount will be reimbursed. If an international service assessment fee or cross-border fee was charged, this amount will not be reimbursed in the event of a customer refund, returned purchase, and/or cancelled purchase.

 

Severability. SSH reserves the right to make changes to the SSH’s websites, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

 

Limitation of Liability. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE WEBSITE, YOUR WEBSITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND/OR CONTENT IS TO CEASE ALL OF YOUR WEBSITE USE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, FROM THE COMPANY IS IN ACCORDANCE WITH THE COMPANY’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEBSITE.

Additional Assistance. If you need additional information regarding the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact the Company.

Disclaimer.

THE INFORMATION ON THIS SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT THE USE OF THIS WEBSITE IS AT YOUR SOLE RISK. EXCEPT AS STATED HEREIN, THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE WEBSITE.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

Sui Sang Hong (International) Trading Company Limited

E-mail to support@ssh-trading.com.hk:

OR mail to

FLAT/RM A1, 8/F, CHEUNG KONG FACTORY BUILDING, 6 CHEUNG YEE STREET, LAI CHI KOK, Hong Kong

 (please indicate “confidential” on the envelope).